Phytonics Scar Cream to soften scars, making them supple and fade out more. A scar occurs when the skin repairs itself after being damaged (wound, burn, or surgery). When a scar heals nicely, the skin around the scar is supple. however, a scar could also clearly deviate from the skin. Phytonics Scar Cream can help to soften the scar and make it supple. Scar Cream for external treatment of scars, after burns, wounds and/or surgery. Do not use on fresh (red) scars.